Do we ship worldwide & how much does shipping cost?
We ship worldwide. The standard shipping fee is US$ 4.95 per order. We offer free shipping for order amount over US$ 75. Tracking number will be provided.
What is the shipping leadtime?
3 to 4 weeks under normal circumstances;
4 to 6 weeks due to unexpected circumstances during COVID.
Processing Time
All orders are normally processed within 24 hours.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you have not received one or if the tracking number does not work, contact us at support@priddycool.com. We will fix the issue and send you the update information to you as early as possible.
Unexpected Delays (rare cases)
In some situation the delivery may take more time than the standard shipping leadtimes stated above. Please contact us by email at support@priddycool.com or by phone at +1-888-738-8003 if your package is taking too long to arrive. We will help you resolve the situation.